Payment
At Orbix, we are dedicated to providing a convenient and secure shopping experience for our customers. Please review our payment policy below for information on accepted payment methods, transaction security, currency conversion, refunds, and more.
Accepted Payment Methods
We accept payments from all major debit and credit cards, as well as a variety of digital wallets and alternative payment methods:
- Credit and Debit Cards: Visa, Mastercard, American Express, Discover, Diners Club, Bancontact, iDeal, JCB, Elo, UnionPay
- Digital Wallets: Shop Pay, PayPal, Apple Pay, Google Pay, Amazon Pay, Meta Pay, Venmo
Secure Transactions
Your payment information is encrypted and securely processed to protect your personal and financial data. We utilize industry-standard encryption protocols to ensure the highest level of security for all transactions.
Payment Authorization
Payment is processed at the time of order placement for online purchases. Orders that fail the Card Verification Value (CVV) or Address Verification System (AVS) may be declined for security reasons.
Payment Confirmation
Upon successful completion of your payment transaction, you will receive a confirmation email or notification verifying the details of your purchase and payment.
Order Verification
In some cases, additional verification may be required for certain payment transactions to prevent fraudulent activity. This may include verification of billing address, cardholder information, or other details related to the payment method used.
Currency Conversion
You can purchase from our site in a currency other than US Dollars. All major debit, credit cards, and digital wallet companies handle the currency conversion for both you and us.
Payment Disputes and Chargebacks
In the event of a payment dispute or chargeback initiated by the customer, we reserve the right to investigate the matter and take appropriate action to resolve the issue. Please contact us via email at sales@orbix.store or fill out our contact form at https://orbix.store/pages/contact for assistance.
Refunds and Returns
Refunds for returned items will be issued to the original payment method used at the time of purchase. For more information on our refund process, please refer to our Return and Refund Policy.
Payment Security
We are committed to protecting your payment information and maintaining the highest standards of security. If you have any concerns about the security of your payment information or suspect unauthorized activity, please contact us immediately at sales@orbix.store or fill out our contact form at https://orbix.store/pages/contact.
Payment Agreement
By completing a purchase with us, you agree to comply with our payment policy outlined above. We reserve the right to update or modify this policy at any time without prior notice.
How to Reach Us
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, email us at sales@orbix.store or through our contact form.